GAATN Emergency Number (network issues or outages):
(512) 974-2286 (or 97-GAATN)

Please send general inquiries, project inquiries, and requests for information to: [email protected] 

​The City of Austin serves as the network manager for GAATN. 
The City of Austin employees on the GAATN management team are:
Frank Ammons, COA IT Program Manager (GAATN Network Manager)
Carlos DeMatos, COA IT Project Manager Sr.
Sarah Eichelberger, COA IT Project Manager Sr.

GAATN Mailing Address:
GAATN c/o City of Austin - CTM
Attn: Frank Ammons
P.O. Box 1088
Austin, Texas 78767

GAATN Address for Courier Deliveries:
GAATN c/o City of Austin - CTM
Attn: Frank Ammons
6800 Burleson Road, Building 310, Suite 295
Austin, Texas 78744

Austin ISD serves as the financial manager for GAATN. 
Address for payments to GAATN:
Greater Austin Area Telecommunications Network
4000 S Interstate 35
​Austin, TX 78704

​GAATN Attorney/Agent for Service and Processing:
Sydney W. Falk, Jr.
Bickerstaff Heath Delgado Acosta L.L.P.
Two Barton Skyway
1601 S. MoPac Expy, Ste C400
Austin, TX 78746
(512) 472-8021
[email protected]